Conversations

Schedule a reply

Schedule a reply. Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

POST
/conversation/{conversation_id}/reply/schedule

Schedule a reply.

Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

Authorization

bearerToken
AuthorizationBearer <token>

Personal access tokens created from the ThriveDesk UI. Create one under Integrations -> API Keys.

In: header

Path Parameters

conversation_id*string

Conversation identifier.

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

curl -X POST "https://example.com/conversation/string/reply/schedule" \  -H "Content-Type: application/json" \  -d '{    "message": "<p>Following up on your damaged order.</p>",    "scheduled_at": "2026-07-10T09:00:00Z",    "type": "if_no_reply",    "status": "Pending"  }'
{  "message": "string"}

Reply to a conversation POST

Reply to a conversation.

Cancel a scheduled reply DELETE

Cancel a scheduled reply. Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.