Conversations

Forward a conversation

Forward a conversation.

POST
/conversation/{conversation_id}/forward

Forward a conversation.

Authorization

bearerToken
AuthorizationBearer <token>

Personal access tokens created from the ThriveDesk UI. Create one under Integrations -> API Keys.

In: header

Path Parameters

conversation_id*string

Conversation identifier.

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

curl -X POST "https://example.com/conversation/string/forward" \  -H "Content-Type: application/json" \  -d '{    "body": "Forwarding this conversation for a second opinion.",    "message_id": "9c81790c-ae74-4cbd-b2ca-d246ae0df1a9",    "to": [      "[email protected]"    ]  }'
{  "message": "string"}

Permanently delete a conversation DELETE

Irreversible. The conversation must already be in the trash, so soft-delete it with `DELETE /v1/conversation/{conversation_id}` first; calling this on a live conversation returns 404. Everything hanging off the conversation goes with it: thread events, messages, attachments and the files behind them in object storage, tag links, and custom field values. There is no restore afterwards. Trashed conversations are also purged automatically once they pass the organization's trash lifetime (30 days by default). Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

Merge other conversations into this one POST

Merge other conversations into this one. Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.