Business hours

Create a business-hours profile

Administrators and the account owner only. An inbox channel belongs to at most one profile. Binding one that another profile already covers returns 422 carrying `conflicting_business_hour_id`, `inbox_id`, and `channel` in place of the usual `errors` object, and the whole write is rolled back. Under `calendar_24_7` the server stores `schedule` and `schedule_type` as null whatever the payload carries. Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

POST
/business-hours

Administrators and the account owner only.

An inbox channel belongs to at most one profile. Binding one that another profile already covers returns 422 carrying conflicting_business_hour_id, inbox_id, and channel in place of the usual errors object, and the whole write is rolled back.

Under calendar_24_7 the server stores schedule and schedule_type as null whatever the payload carries.

Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

Authorization

bearerToken
AuthorizationBearer <token>

Personal access tokens created from the ThriveDesk UI. Create one under Integrations -> API Keys.

In: header

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

curl -X POST "https://example.com/business-hours" \  -H "Content-Type: application/json" \  -d '{    "name": "Support hours",    "description": "Weekday coverage",    "mode": "business_hours",    "schedule_type": "standard",    "schedule": [      {        "day": "mon",        "enabled": true,        "start": "09:00",        "end": "17:00"      },      {        "day": "tue",        "enabled": true,        "start": "09:00",        "end": "17:00"      },      {        "day": "wed",        "enabled": true,        "start": "09:00",        "end": "17:00"      },      {        "day": "thu",        "enabled": true,        "start": "09:00",        "end": "17:00"      },      {        "day": "fri",        "enabled": true,        "start": "09:00",        "end": "17:00"      },      {        "day": "sat",        "enabled": false,        "start": null,        "end": null      },      {        "day": "sun",        "enabled": false,        "start": null,        "end": null      }    ],    "inbox_channels": [      {        "inbox_id": "3f7c1e94-2b6a-4d0e-8c5f-9a1b2c3d4e5f",        "channel": "email"      }    ]  }'
{  "data": {    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",    "name": "string",    "description": "string",    "mode": "calendar_24_7",    "schedule_type": "standard",    "schedule": [      {        "day": "mon",        "enabled": true,        "start": "string",        "end": "string"      }    ],    "inbox_channels": [      {        "inbox_id": "string",        "channels": [          "email"        ]      }    ],    "created_at": "2019-08-24T14:15:22Z",    "updated_at": "2019-08-24T14:15:22Z"  }}

List business-hours profiles GET

List business-hours profiles. Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

Delete a business-hours profile DELETE

Administrators and the account owner only. Permanent, and it releases every inbox channel the profile covered. Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.